Travel with Japan Travel Zend
Japan Travel Zend provides a seamless and convenient way to get to your Japan destination – with your luggage waiting there for you!
Our luggage delivery service provides an easy and simple way to enjoy a stress-free trip.
Leave your luggage at the hotel and enjoy sightseeing without any hassles. Your luggage will be at your destination when you get there!
Things You Cannot Ship
- 1. Cash, debit card, jewelry, art work etc.
- 2. Explosives, poisons and other hazardous materials
- 3. Animals
Frequently Asked Questions
- Select a pickup location, pickup date and time
- Then select a delivery location, date amd time
- You can choose from more than 10,000 thousand hotels and ryokans around Japan
- Delivery person will take your luggage from the hotel reception and deliver it to the hotel reception as well
- You can pay with all major credit cards, there is no need to carry cash or be present during the pickup and delivery
- No, you don't need to present to send or receive the luggage
- Put your luggage at the hotel reception area with proper tags (name) and inform the hotel stuff about this
- For receiving, inform your hotel before hand. If you need support
- After picking up your luggage we will update you with tracking number
- Using the tracking number, you will be able to easily track your luggage from Sagawa website
- We can support your travel throughout Japan
- Our expert team will help you with creating all the pickup and delivery schedule if needed
- Our support team can help your with 13 different languages
- We have a 24/7 support service with chat and email
- Over the phone support will be provided on special cases
- After packing all your stuff and putting it in the luggage add safety lock for extra security
- Print the bag tag provided with the confirmation email and attach it with the luggage which is easily visible by the pickup driver
- If you don't have printer access take a white paper and clearly write the unique bag tag and attach it to the bag
- You need to attach the bag tag with every luggage that you are shipping
- Without visible unique luggage tag pickup drivers will not pickup the luggage
- Before checking out from the hotel take your luggage to the hotel reception and put them in the designated luggage pickup location shown by the hotel stuff
- Please tell hotel stuff Sagawa driver will pickup the luggage later today